1. Q: What types of women’s clothing do you mainly sell on the website?
A: Core categories include women’s office commute sets, casual wear sets, dresses, tops, skirts and other casual-style clothing, covering daily wear, workplace commuting and other scenarios.
2. Q: What is the price range? Is there a distinction between affordable and light luxury styles?
A: The price ranges from affordable to light luxury, meeting different budget needs. Prices are marked on product detail pages, and you can filter by your own budget without worrying about hidden costs.
3. Q: Do you support global shipping? Is there free shipping service?
A: We support shipping services for urban young women around the world, but do not provide free shipping. Shipping fees will be automatically calculated based on order weight and delivery destination, which can be viewed when placing an order.
4. Q: Can I customize clothes according to my figure/needs?
A: Sorry, we do not provide custom-made product services at present. All clothing are standard ready-made styles, and detailed size and version descriptions are available on product pages for reference.
5. Q: Are the clothes sizes standard? Which body types are they suitable for?
A: Sizes are based on Asian/international standard sizes, designed for urban young women worldwide, covering regular, slim and loose versions. Detailed size charts (shoulder width, bust circumference and other data) are attached to product pages.
6. Q: Besides casual styles, do you have more formal workplace clothing?
A: Yes! We specially have a series of women’s office commute sets, which balance formality and comfort, suitable for formal scenarios such as daily work and business meetings. You can filter “Commute Collection” on the category page to view.
7. Q: What payment methods are available? Do you support foreign currency payment?
A: We support mainstream payment methods such as credit cards (Visa/Mastercard) and PayPal, which can automatically adapt to multiple foreign currency settlements to meet the payment needs of global users.
8. Q: What are the differences in materials and craftsmanship between light luxury styles?
A: Light luxury styles adopt higher-quality fabrics (such as combed cotton, silk blend, etc.) with more exquisite craftsmanship (such as reinforced hems, hand-stitched details, etc.). Material composition and craftsmanship highlights are clearly marked on product detail pages.
9. Q: Can I return or exchange clothes if I am not satisfied after receiving them?
A: We support returns and exchanges that meet the conditions (within 14 days of receipt, unworn, unwashed with intact tags). For specific procedures, please refer to the website’s “Returns Policy”. The return shipping fee is borne by the customer (no free return shipping).
10. Q: How to get information about new product launches or promotional activities?
A: You can follow the “New Arrivals” section on the homepage of the official website or subscribe to email notifications. We will promptly push information such as new product launches and discount activities, and both affordable and light luxury styles may participate in promotions.